bdok7's Privacy Policy

bdok7 is a safe and reliable online betting and casino platform for players in Bangladesh. We believe that protecting the privacy of our users' personal information is a fundamental responsibility. Through this Policy, we aim to be transparent about what information is collected, why it is collected, how it is used, and what your rights are.

Our platform uses SSL encryption technology to keep all your data transfers secure. We do not sell personal information to any third party for commercial purposes, and we do not use it beyond the limits stated in this Policy.

The following information is collected to manage accounts on bdok7, process payments, and improve service quality:

2.1 Information You Provide Directly

• Full name, date of birth, and national ID number (for age verification)
• Email address and mobile number
• Residential address
• Payment information: bKash, Nagad, Rocket, or Upay number, or bank account details
• Account password (stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device type
• Browser information and operating system
• Browsing and usage patterns on the platform (session logs)
• Transaction history and betting activity
• Information obtained from cookies and similar tracking technologies

2.3 Identity Verification Information

To ensure security and comply with anti-money laundering regulations, we may collect copies of your national ID card or passport. This information is used solely for verification purposes and is stored with strict security.

bdok7 uses collected information only for the following purposes:

• Account Management: For creating accounts, verifying login, and managing personal profiles.
• Service Delivery: For operating betting, casino games, and related services.
• Financial Transactions: For processing deposits and withdrawals and preventing fraud.
• Customer Support: For assisting with your questions or resolving issues.
• Security & Compliance: For fraud detection, age verification, and implementing responsible gaming policies.
• Platform Improvement: For analyzing usage patterns to enhance the experience.
• Communications: For sending important updates, transaction confirmations, and policy change notices.

bdok7 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure management, and security verification. These providers receive only the information necessary to perform their specific tasks and are required to comply with our privacy standards.

4.2 Legal Obligations

Where disclosure of information is required by law, court order, or the directive of a regulatory authority, we will comply with the applicable legal provisions.

4.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities to prevent cyber fraud, money laundering, or other illegal activities.

4.4 Business Transfers

In the event of a structural change to the company, user data may be transferred. However, the new party will be required to ensure protections equivalent to those in this Policy, and you will be notified in advance.

The bdok7 platform uses cookies and similar technologies to improve your experience.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login status and ensure security. Disabling these may prevent the platform from functioning properly.
• Functional Cookies: Used to remember language preferences and personal settings.
• Analytical Cookies: Used to understand platform usage and collect anonymous statistics for service improvement.

5.2 Cookie Controls

You can control or delete cookies by changing your browser settings. However, disabling essential cookies may prevent some important features of bdok7 from working.

bdok7 takes industry-standard technical and administrative measures to protect your personal information:

• SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
• Database Encryption: Strong encryption is used when storing sensitive information.
• Access Controls: Only authorized staff can access personal information for specific, necessary purposes.
• Regular Security Reviews: Our systems undergo regular security testing.
• Two-Factor Authentication: Two-factor authentication is available for added account security.

As a user of bdok7, you have the following rights regarding your personal information:

7.1 Right to Access

You can contact us to find out what information we hold about you. We will provide a copy of that information within a reasonable time.

7.2 Right to Correction

If any information stored in your account is incomplete or incorrect, you can request that it be corrected.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a specified period in cases of legal obligations, ongoing disputes, or incomplete transactions.

7.4 Right to Object to Processing

You have the right to object to the use of your information for marketing communications or any other specific purpose.

7.5 How to Exercise Your Rights

To exercise any of the rights mentioned above, please contact our support team at [email protected]. We will endeavor to respond to your request within 30 business days.

bdok7 retains your personal information only for as long as necessary:

• Account Information: For the entire duration the account is active and for a specified period after it is closed.
• Transaction Records: Retained for an extended period as required by financial regulations and audit needs.
• Identity Verification Documents: For the period specified in accordance with regulatory guidelines.
• Communication History: For the period relevant to improving customer service quality and resolving disputes.

Once the retention period ends or the information is no longer needed, it is securely deleted or anonymized.

bdok7 is for users aged 21 and above only. We never knowingly collect personal information from minors.

Age verification is mandatory at the time of account registration. If we become aware that a minor has created an account by providing false information, that account will be immediately closed and the related information will be deleted.

Parents or legal guardians who suspect that their minor child has provided information on our platform should contact us at [email protected].

bdok7 may update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A notification will be shown when you log in to the platform.
• The updated date of the Policy will be noted on this page.

If you continue to use bdok7's services after a revised Policy is published, it will be assumed that you have accepted the revised Policy. We therefore recommend reviewing this page regularly.